Corsi Reception Academy

...customer facing environment wishing to improve their skills. To enrol, book online: - Visit our website - Choose the course you want to... Impara:: Basic English Skills, Message Handling, Hotel Receptionist...

...All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the... Impara:: IT Management, Telephone management, Telephone skills...

...Reservations Agent taking a more complex booking for a guest that previously stayed in one of our hotels (recognizing return guests) Reservations Agent... Impara:: Guest Expectations, Audio competence, Telephone skills...

...Needs Opportunities for Up-Selling as way of improving Guest / Customer Service Experience Conflict Resolution / Complaint Handling Skills Reviewing Customer... Impara:: Persuasion Skills, Organizational Skills, Hotel reception...

...Get in touch with us if you are interested in this option and wish to find out more. Successful Hospitality Management depends upon the ability to manage... Impara:: Hotel language, CV Writing, Intermediate English...

...acquire the essential skills under our guidance and set you on the right path for your future. This course is tailored to meet the requirements of individuals... Impara:: Turismo responsabile, Management del turismo, 5* Brand Standards...

...Register your details and pay by credit or debit card Once this is completed, you will receive an automatic confirmation by email with a copy of your receipt... Impara:: 5* Brand Standards, Opera Reservation System, Customer service...

...Upon successful completion of the course, they will gain a certificate from Reception Academy. Upon completion all students shall be familiar with using... Impara:: Hotel Experience, Hotel reception, Telephone skills...

...vocabulary & conversations Check-Out vocabulary & conversations Language used in the Restaurant Up-selling services & facilities Language used by Sales... Impara:: Advanced English, English Food, Customer service...

...bookings Booking from allocation 3rd party payment requirements Processing of pre-paid and deposit rates Arrival checks, follow up and chasing payment... Impara:: Opera PMS, Sales Strategy, Booking procedures...

...This popular classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Corporate Reception industry... Impara:: Incident reporting, Taking messages, Telephone skills...

...Our course covers standard Hotel procedures, extensive use of Opera PMS Hotel Software, Brand-standards of 5* Hotels and is followed by hands-on practical... Impara:: Communication SKILLS, Language Skills, Social Skills...

...how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches you telephone handling in just... Impara:: Problem solving, Customer satisfaction, Guest complaint handling...

...If so, this online course delivered by Reception Academy and advertised in emagister.co.uk is the perfect choice for you. The programme of this online... Impara:: Sales Marketing, Influencing Skills, Sales Coaching...

...(with various accents) and hotel staff. Ranging from a simple conversation to more complex scenarios, you will listen to the recording then be asked... Impara:: Organizational Skills, Hospitality Communication, Skills and Training...

...and impress their guests. Completing this online course will help you to continue your professional development and career progression from the comfort of your own... Impara:: Reception Skills, Communication SKILLS, Problem solving...

...We also recommend it to anyone who is serious about a career in the hospitality industry. This online course enables you to navigate through previous slides... Impara:: English Language, Customer relationship, Network Management...

...Our experienced trainers introduce the students to the theory of standard procedures and follow by giving them an overview of the Opera PMS programme... Impara:: IT Management, Flight Attendant, Hotel marketing...

...In-depth complaint handling for Supervisors Allocations for groups, VIP's & Showroom preparation Supervisor Shift Handover Motivating your team Professional... Impara:: Writing Skills, Organizational Skills, Planning and Business...

...Understanding of market codes, source and channels Basic understanding of global distribution systems and Opera PMS options Revenue per available room (RevPAR)... Impara:: Customer service, Sales plan, Sales Strategy...