Corsi Reception Academy

...and effectively promote Hotel facilities, you can now choose from over 5 interactive, fun and exciting online training courses offered by Reception Academy... Impara:: Communication Training, IT Management, Hotel language...

...computer programme such as Opera PMS • How to handle difficult situations • How to take a message at the desk... Impara:: Professional Writing, Telephone skills, English Language...

..."Reservations - Taking a booking by phone". You will be able to listen to three (3) different conversations between a Reservations Agent and a caller wishing to book a... Impara:: Reservations Agent, English Language, Telephone answering...

...Service Satisfaction Presenting yourself professionally... Impara:: Problem solving, Hotel Receptionist, Marketing turistico...

...Suitable for individuals currently working in the industry seeking to further their careers and progress into a Management/head of department... Impara:: Sviluppo personale, Assunzione del personale, Hotel language...

...to use Opera Property Management System V5 the software used in most hotels in the UK – check-in and check-out, hotel accounts, etc. Apart from that... Impara:: Turismo responsabile, Management del turismo, Booking procedures...

...Choose the option that suits you best and start your career as a receptionist. This course covers standard Hotel procedures, introduction to Opera Property... Impara:: Customer service, Hotel management, Hospitality management...

...Checking Availability & Quoting Rates Analysing Occupancy via the Rate Grid Introduction to Hotel Accounts Reservation procedures Billing & Payments Billing Instructions... Impara:: Problem solving, Hotel accounts, Opera PMS...

...& Marketing Describing a room/room categories Language used by Reservations Taking a booking Selling a room Language used by Housekeeping Special occasions... Impara:: Hotel terminology, Intermediate English, ENGLISH CONVERSATION...

...to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Reservations Agent... Impara:: Reservations Agent, Booking procedures, Payment policies...

...the art training room where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced and caring trainers... Impara:: Telephone answering, Meeting Room Management, Corporate Receptionist...

...sessions in a state of the art training facility, where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced... Impara:: Social Skills, English Language, ENGLISH CONVERSATION...

...according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards... Impara:: Conflict Resolution, Problem solving, Difficult People...

...a certificate from Reception Academy. This superb online training course on Up-Selling is ideal for anyone that sells products or services to potential customers... Impara:: Sales Training, Skills and Training, Communication SKILLS...

...you get the most out of each course. Listen to these recordings over and over until you feel comfortable in completing the question sheet correctly... Impara:: Telephone answering, Communication Training, Reception Skills...

...to enhance their customer service skills. You will become more knowledgeable and gain an invaluable understanding of guest needs and learn how to... Impara:: Organizational Skills, Hotel Receptionist, Conflict Resolution...

...All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the... Impara:: Network Management, English Language, ENGLISH CONVERSATION...

...Do not hesitate to ask for more information through Emagister's website and assessor will get in touch with you to answer your questions. Learn Opera... Impara:: Tourism marketing, Flight Attendant, Hotel marketing...

...option and wish to find out more. Reception Academy has worked in conjunction with international hotels to ensure our training instils the knowledge... Impara:: Writing Skills, Stock Management, Time management...

...photograph to be attached to CV Individual profile on the Reception Academy website, which is accessible to over 500 hotels Graduation ceremony in a... Impara:: Customer service, Sales Techniques, Organizational Skills...