Listen & Learn Exercise Professional Hospitality Communication
Corso
Online
*Prezzo indicativo
Importo originario in GBP:
£ 24
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
Descrizione
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Tipologia
Corso
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Livello
Livello base
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Metodologia
Online
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Durata
Flessible
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Inizio
Scegli data
This exciting “Listen and learn” course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. Through listening and comprehension exercises you can continue your professional development and career progression from the comfort of your own home.
This course is also suitable for those hospitality professionals working in the industry and are seeking inspiration on how to say things in a more professional or uplifting manner. Use certain lines and words sensibly and create a tone of voice that is unmistakably in line with 5 star standards.
All online courses are available instantly once purchased.
Sedi e date
Luogo
Inizio del corso
Inizio del corso
Opinioni
Materie
- Receptionist
- Customer service
- English
- Language Skills
- Communication SKILLS
- Organizational Skills
- English Language
- Hospitality
- Professional
- Telephone skills
- Skills and Training
- Communication Training
- Hospitality Communication
- Telephone answering
- Exercise
- Reception Skills
- British Accents
Programma
✅ Dealing with internal enquiries
✅ Taking Bookings via telephone
✅ Taking messages
✅ Check in scenarios
✅ Explaining the bill at checkout experience
You will be able to listen to ten (10) different conversations or voicemail messages involving guests (with various accents) and hotel staff. Ranging from a simple conversation to more complex scenarios, you will listen to the recording then be asked to complete the gaps in a script of the conversation. These listening, reading and comprehension exercises assist you to not only improve your English Language skills but also introduces you to various British accents.
All conversations are taken from real life hotels and are professionally voiced over to ensure you get the most out of each course.
Listen to these recordings over and over until you feel comfortable in completing the question sheet correctly, you can also download the answers at the end of the course and check your answers to ensure they are all correct.
Dealing with internal enquiries✅ Taking Bookings via telephone
✅ Taking messages
✅ Check in scenarios
✅ Explaining the bill at checkout
The course provides the following downloads (available under resources section of the course):
✅ Exercise sheet
✅ Answer sheet
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
Listen & Learn Exercise Professional Hospitality Communication
*Prezzo indicativo
Importo originario in GBP:
£ 24