Corsi Reception Academy

...customer facing environment wishing to improve their skills. To enrol, book online: - Visit our website - Choose the course you want to... Impara:: Online courses, Hotel terminology, Telephone Handling...

...Click the link to the designated course in the email you receive and begin the course! This online course enables you to navigate through previous slides... Impara:: IT Management, Communication SKILLS, Telephone answering...

...Learn to use "Buzz Words" sensibly and create a tone of voice that is unmistakably in line with 5 star standards. In this module we cover... Impara:: Reservations Agent, Telephone user support, Telephone answering...

...Hotels are known for their leading Guest Service standards and desire to provide memorable guest moments and experiences. Course Material covered... Impara:: Organizational Skills, Office IT, Hotel marketing...

...through Emagister's portal. an assessor will get in touch with you. Enhance your career from as little as £29.12 a month. Easy Repayment Plan available for this course... Impara:: Hotel Experience, Assunzione del personale, Sviluppo personale...

...in 4*/5* London hotels to introduce the graduates to human resources staff working for partner hotel branches. In addition, a profile of each graduate consisting of... Impara:: Customer service, Management del turismo, 5* Brand Standards...

...Choose the option that suits you best and start your career as a receptionist. This course covers standard Hotel procedures, introduction to Opera Property... Impara:: Interview Techniques, 5* Brand Standards, Hospitality management...

...Please complete the registration process by adding a password for your account. Course material covered: Understanding the role of a Hotel Receptionist... Impara:: Telephone skills, Booking procedures, Hotel marketing...

...and interesting conversations –for example in a lift, to welcome guests or explain the bill. Candidates will also learn hotel vocabulary, how to handle... Impara:: Business english, Communication SKILLS, Customer service...

...Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!... Impara:: Sales Techniques, Telephone skills, Sales Strategy...

...email and face to face queries General Administration duties Supporting the switchboard and conference teams Assisting with both onsite and offsite events... Impara:: Telephone skills, Taking messages, Telephone answering...

...Course includes: Extensive hands-on use of the hotel software Opera PMS Hotel Standards for 5* Hotels English and German Hotel Terminology Reception Academy... Impara:: Communication SKILLS, ENGLISH CONVERSATION, Language Skills...

...The learning process is completely flexible and has been designed with a practical approach. At the end of the course a certificate of attendance will be issued... Impara:: Time management, Persuasion Skills, Decision making...

...Enter your details (including payment details) - You will receive an email confirmation of booking - Please complete the registration process by adding... Impara:: Sales Coaching, Sales Strategy, Up-selling tecniques...

...you can also download the answers at the end of the course and check your answers to ensure they are all correct. Dealing with internal enquiries ✅ Taking... Impara:: Communication SKILLS, English Language, Skills and Training...

...offer solutions in a highly professional manner. Being able to anticipate your guests’ needs will help you greatly in developing your skills and stand... Impara:: Effective Communication, Communication SKILLS, Persuasion Skills...

...✅ How to start a conversation ✅ What to say and what not to say ✅ How to end a conversation ✅ The correct Dress Code ✅ The correct social etiquette... Impara:: Communication SKILLS, Reception Skills, Network Management...

...Routings Adjustments Rebates Use of Hotel Terminology... Impara:: Tourism marketing, IT Management, Hotel marketing...

...including use of Microsoft PowerPoint Book-out handling Checklists for various departments Delegation Skills How to give professional feedback Short medium... Impara:: Conflict Resolution, Presentation skills, Training planning...

...photograph to be attached to CV Individual profile on the Reception Academy website, which is accessible to over 500 hotels Graduation ceremony in a... Impara:: Hospitality management, Hotel Receptionist, Organizational Skills...