Corsi Reception Academy

...from the comfort of their home. These courses specifically caters to the needs of the hospitality industry and is ideal for those who already work... Impara:: Basic computer skills, English Language, Telephone Handling...

...for anyone that works in a service environment wanting to improve their skills or planning to start a career in the hospitality industry. To enrol... Impara:: English Language, Professional Writing, Telephone answering...

..."Reservations - Taking a booking by phone". You will be able to listen to three (3) different conversations between a Reservations Agent and a caller wishing to book a... Impara:: Reservation procedures, Telephone user support, English Language...

...Service Satisfaction Presenting yourself professionally... Impara:: Persuasion Skills, Hotel management, Organizational Skills...

...upon their career path. The programme is suited to those professionals who wish to refine their skills and enhance their understanding of Hospitality Management... Impara:: Sviluppo personale, Hospitality management, Team management...

...such as welcoming guests or dealing with guest complaints using a replica hotel reception desk. Students will also have access to a computer to learn... Impara:: Turismo responsabile, Customer service, Booking procedures...

...Learning to up-sell a room to a guest Guest complaint handling Employment Assistance: CV writing skills; guidance on creating the correct CV for Hotels Interview techniques... Impara:: Customer service, Travel and Tourism, Skills and Training...

...it covers the UK 5 stars hotel essential procedures and brand standards including welcoming guests, reservation procedures, booking over the phone... Impara:: Opera options, Problem solving, Telephone skills...

...Follow up conversations Conversations in a lift Small talk Communication between departments Telling the time Giving directions Floor levels Dates Phone... Impara:: Customer Management, English Food, ENGLISH CONVERSATION...

...which is accessible to over 500 hotels Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters Reception Academy stationery Tea & Coffee... Impara:: Booking procedures, Cancellation policies, Group bookings...

...the art training room where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced and caring trainers... Impara:: Telephone answering, Telephone skills, Incident reporting...

...We now offer, in co-operation with the Radisson Blu Airport Hotel, our popular Hotel Receptionist and Opera PMS V5 course in Hamburg. The course will... Impara:: Social Skills, English Language, Communication SKILLS...

...• How to professionally answer the phone • What brand standards to follow when answering the phone • Putting guests on hold and getting them back again... Impara:: Customer service, Customer satisfaction, Communication SKILLS...

...Featuring professional audio voice-overs the user can listen to a native English speaker, further improving your English language skills when communicating... Impara:: Sales Strategy, Sales Training, Sales Coaching...

...complete the gaps in a script of the conversation. These listening, reading and comprehension exercises assist you to not only improve your English Language... Impara:: British Accents, Hospitality Communication, Reception Skills...

...to enhance their customer service skills. You will become more knowledgeable and gain an invaluable understanding of guest needs and learn how to... Impara:: Persuasion Skills, Customer service, Effective Communication...

...All online courses are available instantly once purchased. Topics covered: ✅ How to behave when interacting with other professionals ✅ Research & Preparation... Impara:: Public speaking, Social Etiquette, ENGLISH CONVERSATION...

...to work in international hotels. Applicants for Hotel Receptionist positions are generally required to have experience with Opera Property Management System (PMS)... Impara:: Hotel marketing, Flight Attendant, Tourism marketing...

...For those applicants that qualify, this is a superb opportunity to obtain training and to progress their career. Take action and apply for our Supervisor Course... Impara:: Delegating Skills, Stock Management, Time management...

...Decide the preferred start date for your course - Select your preferred time - Choose your payment option (paid-in-full discounted rate or instalment rate)... Impara:: Multiple Bookings, Setting up of Routing and Sharing, Rate Structure...