Building effective labour disputes prevention and resolution systems

Who attends this course?

Ministry of labour officials, government officials, dispute-resolution agency officials, employers' and workers' representatives, industrial relations practitioners, ILO and international organization officials.

What topics does this course cover?

This week-long course helps participants deepen their knowledge of prevention and resolution mechanisms for labour disputes.

• “Labour dispute systems: Guidelines for improved performance,” a publication developed by the ILO and ITCILO
• Labour dispute resolution systems and existing arrangements and challenges
• Connections between collective bargaining and dispute resolution

What will I learn?

Participants explore ILO best practices for labour dispute prevention systems.

• All about the innovations in prevention and outreach
• Why it is important to ensure high-quality conciliation and mediation processes
• How to select one of the different types of system governance, on a case-by-case basis

What will I be able to do?

Labour dispute prevention and resolution mechanisms that follow ILO standards are proven to be effective.

• Liaise with all stakeholders, including labour ministries and dispute resolution agencies
• Follow recent trends and new developments in the field, and act accordingly
• Utilize ILO standards and monitor relevant ILO activities

Why should I join?

The Turin Centre is known for its unconventional and highly effective learning methodologies.

• Senior officials from labour ministries and dispute agencies guide discussions on relevant topics.
• Interactive sessions, including group exercises, provide space for participants to practice their skills.
• Learning is designed to build upon the experiences and knowledge of participants.