Opera PMS Hotel Software - 2 Weekend Course - Accredited by the Institute of Hospitality

Corso

A City of London (Inghilterra)

RISPARMIA 5%
443,31 € IVA inc.

*Prezzo indicativo

Importo originario in GBP:

£ 379 £ 399

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Descrizione

  • Tipologia

    Laboratorio intensivo

  • Luogo

    City of london (Inghilterra)

  • Durata

    5 Giorni

  • Inizio

    Scegli data

Learn Opera PMS and hotel procedures

Are you looking to gain technical knowledge and skills required to work as a hotel receptionist in the United Kingdom and abroad? The Hotel Receptionist & Opera PMS London Course offered by Reception and published in emagister.com is the right choice.

The course is aimed at everyone looking for start their career within the hospitality industry, no experience required. It is the shorter version of the full Hotel Receptionist Course. Nevertheless, it covers the UK 5 stars hotel essential procedures and brand standards including welcoming guests, reservation procedures, booking over the phone and dealing with client complaints, among others. Candidates will also learn how to operate the most used reservation system: Opera Property Management System V5 Full Service. This is the most popular hotel software and most job applications require experience with this software. Practical training includes check-in and check-out, as well as creating bookings and cancellations with Opera.

The intensive training consists of five days. Candidates will have access to an individual computer. Upon successful completion of the course, they will gain a certificate from Reception Academy.

Sedi e date

Luogo

Inizio del corso

City of London (Inghilterra)
Visualizza mappa
Coppergate House, 16 Brune Street, E1 7NJ

Inizio del corso

Scegli dataIscrizioni aperte

Profilo del corso

Upon completion all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc.
This provides our students with a working knowledge of Hotel procedures and prepares them to run the reservation system efficiently.

There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer Visa application assistance for Non-EU students, subject to eligibility.

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

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Opinioni

Materie

  • Receptionist
  • Hotel
  • Reception
  • Opera
  • Problem solving
  • Hotel management
  • Decision making
  • Communication SKILLS
  • Hotel reception
  • Hotel Receptionist
  • Hotel marketing
  • Telephone skills
  • Conflict Resolution
  • Booking procedures
  • Hotel Experience
  • Hotel terminology
  • Hotel accounts
  • Opera options
  • Opera PMS

Programma

Course material covered:

  • Understanding the role of a Hotel Receptionist
  • Checking Availability & Quoting Rates
  • Analysing Occupancy via the Rate Grid
  • Introduction to Hotel Accounts
  • Reservation procedures
  • Billing & Payments
  • Billing Instructions: POA & City Ledger (Billback)
  • Booking Procedures
  • Room Allocations
  • Check-Ins and Check-Outs
  • Booking via telephone
  • Traces
  • Routings
  • Adjustments
  • Rebates
  • Fixed Charges
  • Sharer
  • Use of Hotel Terminology

Chiama il centro

Hai bisogno di un coach per la formazione?

Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.

Opera PMS Hotel Software - 2 Weekend Course - Accredited by the Institute of Hospitality

443,31 € IVA inc.

*Prezzo indicativo

Importo originario in GBP:

£ 379 £ 399