Certificate of Achievement in Industrial and Employment Relations

Contents

• Industrial relations and employment relations: scope and definitions;
• Varieties of industrial relations in Europe;
• ILO standard-setting system;
• International legal framework for industrial relations;
• ILO policies and tools for the promotion of social rights;
• Introduction to fundamental principles and rights at work;
• Social dialogue and tripartism; international legal framework for tripartite social dialogue; national institutions of tripartite social dialogue;
• Selected outcomes of social dialogue;
• Collective bargaining;
• Collective bargaining machinery;
• Administration and implementation of collective agreements;
• Trends in collective bargaining;
• Labour dispute resolution;
• Key principles for an effective labour dispute resolution system;
• Negotiation theory and practice;
• Conciliation/mediation of labour disputes: theory and practice;
• Labour relations in the Public Service;
• International legal framework for gender equality;
• Gender and collective bargaining;
• Gender equality and social dialogue.